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PRIVACY POLICY – Update of 24/05/2018

INFORMATION PURSUANT TO EU REGULATION 2016/679 (“GDPR”)

Pursuant to Article 12 of the GDPR, we inform you that your data are processed in compliance with the provisions, and in particular the following.

Holder of the treatment The data controller is LUZI Srl – Via San Severo, 20/A – 61047 San Lorenzo in Campo (PU) – ITALY

Data provided by the interested party

We keep the data that you have voluntarily provided us via paper documents, e-mail or through the site, by way of example: name, surname, e-mail, telephone. The data that comes to us via e-mail (therefore also coming from the forms on the site) may also contain the IP address of the applicant and / or his mail server and the user agent, data that are then stored together with the other data . We also store cookies, for which please refer to the appropriate section on this site. If you are under the age of 16 you cannot provide us with any personal data, and in any case we do not assume responsibility for any false statements you provide. If we become aware of the existence of untrue statements, we will proceed with the immediate cancellation of any personal data acquired.

Data collected automatically
The computer systems and software procedures used to operate this site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified data subjects, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s computer environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the Site or third parties: except for this possibility, the data on web contacts are not stored permanently, unless requested by the user. . With reference to the use of cookies, we invite you to consult the section below.

Purpose of the processing
Specifically, your personal data are processed for the following purposes and legal bases:

  • without your prior consent for the purposes of the service and in particular for:
    – the execution of the contract or the fulfillment of pre-contractual commitments
    – manage and maintain the websites
    – provide, administer and manage all the services requested by you, providing where necessary for the related billing, for sending service communications and for assistance
    – perform aggregate statistical analysis on an anonymous basis
  • the pursuit of a legitimate interest of the Data Controller:
    – manage complaints and disputes, recover credits, prevent fraud and illegal activities
    – send you commercial communications to the email address you provided, if you are already our customer, relating to services and products similar to those you have already used. Each email sent will allow you, by clicking on the appropriate link, to refuse further sending.
  • the fulfillment of legal obligations
  • only with express consent, where provided on the site or via email, for marketing purposes.

Methods and security of processing
The data processing (collection, registration, conservation and use), is performed in analogue and digital mode. The data is collected according to the security measures provided for by the GDPR, selected by the data controller taking into account the state of the art and the costs of implementation, as well as the nature, object, context and purposes of the processing, as well as the risk of varying probability and severity for the rights and freedoms of individuals.

Nature of the provision of data
The provision of data is only necessary to provide the requested service. Any refusal to provide data makes it impossible to perform the requested service. The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message. The information provided will not be disclosed to subjects unrelated to its processing.

Duration of treatment
The data will be processed for the time necessary to perform the requested service. In the event of pre-contractual requests, the data will be kept for legitimate interest, for a maximum period of 3 years, exclusively to complete the requested process. Invoices, accounting documents and data relating to transactions are kept according to the terms of the law (estimated at 10 years) plus an additional 12 months for the closing time of the relationship. The data collected for marketing purposes are kept for no more than 12 months from the end of the relationship.

Data communication
Commercial staff, labor consultants who deal with accounting, technicians, programmers and specifically appointed administrative staff, administrative and judicial bodies and authorities may become aware of the data by virtue of legal obligations. It is possible to request the list of appointees on site. The collected data will not be transferred or sold to external companies. Any data collected or stored by the site, in the manner specified above, is not transmitted to third parties, apart from the data that is processed by Google Analytics, a web analysis service provided by Google, Inc. (“Google ©”). Google Analytics uses cookies for its operation, and the information generated by the cookie on the use of the website by visitors transmitted to Google, and stored on Google’s servers in the United States. Google uses this information for the purpose of evaluating the use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet use. Google may also transfer this information to third parties where this is required by law or where such third parties process the aforementioned information on behalf of Google. Google will not associate the IP address with any other data held by Google. You can refuse to use cookies by selecting the appropriate setting on your browser, but this may prevent you from using all the features of this website. By using this website, you consent to the processing of your data by Google in the manner and for the purposes indicated above. For more information on the use of data and their processing by Google, it is recommended to view the information at the following internet address: http://www.google.it/privacypolicy.html. The data provided via e-mail or stored on the site database are stored on European servers.

Rights of the interested party

  1. Access. The interested party has the right to obtain confirmation as to whether or not personal data concerning him is being processed and, in this case, to obtain access to personal data and the following information: if the data is not collected from the data subject, the origin of the personal data; b. the purposes of the processing c. the categories of personal data; d. the recipients or categories of recipients to whom the personal data have been or will be disclosed, is. the retention period or the criteria used to determine it f. the existence of an automated decision-making process (profiling).
  2. Revocation. The interested party can revoke the previously expressed consent to the processing of their personal data at any time.
  3. Rectification, cancellation and limitation. The interested party has the right to obtain: the correction of inaccurate personal data concerning him or the integration of incomplete data, without undue delay; b. the cancellation of personal data concerning him without undue delay, without prejudice to legal obligations; c. the limitation of data processing in the event that one of the conditions provided for in Article 18 of the GDPR is met; d. the attestation that the operations referred to in letters [abc] have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves impossible or involves the use of means that are manifestly disproportionate to the protected right.
  4. Opposition. The interested party has the right to object, in whole or in part: for legitimate reasons to the processing of personal data concerning him, even if pertinent to the purpose of the collection; b. to the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.
  5. Portability. The interested party has the right to receive their personal data, provided knowingly and actively or through the use of the service, in a structured format, commonly used and readable by an automatic device, and to transmit them to another data controller without impediments
  6. Complaint. The interested party can lodge a complaint with the competent personal data protection supervisory authority or take legal action.

To exercise these rights you can send a registered letter with return receipt to our office or an email to shop@luzifood.it. It is advisable to use the form made available by the Italian privacy guarantor. Requests are filed free of charge and processed by the owner as soon as possible, in any case within one month.

Last update of this information: 25/05/2018

INFORMATION ON COOKIES

With this document, LUZI Srl, the data controller, provides users of the luzifood.it site with some information relating to the cookies used.

It is not mandatory to accept cookies in order to visit the website luzifood.it To accept cookies, simply click OK on the banner shown on each page of the site, or continue browsing by clicking on any functional element (link). Closing the tab of the browser hosting the site without doing any of these operations implies the non-acceptance of cookies.

The pages of the luzifood.it site only host technical cookies, i.e. those necessary to not repeat the cookie warning several times, and session cookies, which are not stored permanently on the user’s computer and disappear when the browser is closed. . The data collected by Google Analytics have been “anonymized”, ie no trace of the visitors’ IP addresses is kept, not even in raw form. The site stores non-technical Google Maps cookies. The fonts used on the site use the “Google API” which, while not storing cookies, could keep track of the visit in an aggregate manner. For fonts, please refer to the same Google privacy policy linked below. The embedded YouTube videos are anonymized and do not save information about visitors unless they play the videos (and this is considered an explicit action by which cookies are authorized). I c.d. Session cookies used on this site avoid the use of other IT techniques that are potentially prejudicial to the confidentiality of user navigation and do not allow the acquisition of the user’s personal identification data.
The embedded YouTube videos are anonymized and do not save information about visitors unless they play the videos (and this is considered an explicit action by which cookies are authorized). I c.d. Session cookies used on this site avoid the use of other IT techniques that are potentially detrimental to the confidentiality of users’ browsing and do not allow the acquisition of personal identification data of the user. those necessary to not repeat the warning about cookies several times, and those of session, which are not stored permanently on the user’s computer and disappear when the browser is closed. The data collected by Google Analytics have been “anonymized”, ie no trace of the visitors’ IP addresses is kept, not even in raw form. The site stores non-technical Google Maps cookies. The fonts used on the site use the “Google API” which, while not storing cookies, could keep track of the visit in an aggregate manner. For fonts, please refer to the same Google privacy policy linked below. The embedded YouTube videos are anonymized and do not save information about visitors unless they play the videos (and this is considered an explicit action by which cookies are authorized). I c.d. Session cookies used on this site avoid the use of other IT techniques that are potentially prejudicial to the confidentiality of user navigation and do not allow the acquisition of the user’s personal identification data.

What are cookies?

Cookies are small text files that the visited sites save on your device and then go and read them again during the same visit session or in subsequent visits.

What types of cookies exist?

Cookies can be classified into:

  • technical cookies
    guarantee normal navigation and use of the website (allowing, for example, to make a purchase or authenticate to access restricted areas); analytics cookies are also assimilated to technical cookies when used directly by the site manager to collect information, in aggregate form, on the number of users and how they visit the site; finally, there are also functionality cookies, which allow the user to navigate according to a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the service provided; the prior consent of users is not required for the installation of these cookies.
  • profiling cookies
    they are aimed at creating user profiles and are used in order to send advertising messages in line with the preferences expressed by the user while surfing the net; the user must be adequately informed about their use and thus express their valid consent.

luzifood.it does not use profiling cookies.

Another possible classification is that between

  • session cookies
    technical cookies that are deleted when the user leaves the site
  • temporary or permanent cookies
    they are automatically deleted after a certain period of time.

Finally we can still divide them into

  • own cookies
    they are installed by the site itself; on luzifood.it only the necessary cookie is installed so that the cookie policy does not appear every time
  • third party cookies
    com uses Google Maps cookies to display the map on the contact page and Google Recaptcha cookies for antispam security in the information request form.

For further information, please refer to the website of the Privacy Guarantor http://www.garanteprivacy.it/cookie and the information website on behavioral advertising and online privacy http://www.youronlinechoices.com/it/